Terms & Conditions

As a User of the Site or a User registered to use any of the Services (a "Registered User"), the User agrees to the following:

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• Exclusive Use. The account with the Site is available under two categories, i) Paid account; and ii) Free User account. Once an account is created with the Site it is for the User’s personal use only. The User may not authorize others to use the account. The account with the Site is non assignable and non-transferable to any third party whether a person or an entity. The User acknowledges and confirms that Rishtey is not responsible for third party access to the User’s account that results from theft, hacking or misappropriation of user names and passwords.

• Geographic Limitations. The Site and Services are currently intended for Users within India. The Services and the Site at some time may be made open to other geographical locations as well and the same will be made known to the Users through notifications/ intimation on the Site. The User agrees to at all times use the Services in a manner consistent with this Terms and Conditions and any and all applicable local, state, national and international laws and regulations, including, but not limited to, the one’s of the location where the User is located or is a national of. By using the Services, as a User You represent that you have not been designated by any applicable law or regulation as a person / entity to whom the provisions of the Services can not be provided and who is prohibited from receiving the Services. Registration for, and use of, the Services become void if the same have been prohibited and the User uses or registers with the Site. You are responsible for determining whether the user of the Services is legal in your jurisdiction

• Information Submitted. The User is solely responsible for, and assume all liability regarding, (i) the information and content provided at the Site for the Service; (ii) the information and content the User posts, transmits, publishes, shares or otherwise makes available (hereinafter"Post") to Rishtey for the Services; (iii) User interactions with other Registered Users through the Services; and (iv) the information provided in the Personality Assessment. The Site shares User information with the specific User’s matches.

• Risk Assumption and Precautions. All risks when using the Services and the Site, including but not limited to all of the risks associated with any online or offline interactions with others, including meeting other matches remain with the User. The User is expected to use his / her best judgement in experiencing any of the benefits/ requirements of the Services. The User agrees to take all necessary precautions when meeting individuals through the Site and under the Services. In addition, the User agrees and confirms to review and follow the recommendations set forth in the Site as pointers to Safety and/ or mailed to User from time to time. The User undertakes to adhere to the Safety pointers and shall all times be responsible for all outcomes of meeting/ sharing information and/ or being in a short or a long term relationship through the Services/ Site. It is accepted and understood by the User that at all times the User shall use his/ her judgement and discretion in receiving the Services through the Site or proceeding with a match and/ or deciding to be in a relationship with a match herefrom.

• No Guarantees. Rishtey through the Site and its specific systems attempts to provide matches on a best effort basis, however, every User may not find ideal matches through the Services. Furthermore, Rishtey does not make any representations or guarantees regarding the number or frequency of matches through the Service, or the ability, desire or criteria of such proposed matches to communicate with the User. The User fully understands and accepts that Rishtey makes no guarantees, either express or implied, direct or indirect, regarding User’s ultimate compatibility with matches’/ individuals the User meets through the Service or as to the conduct of such individuals.

• Background and Verification Checks. Rishtey engages with third party experts for conducting basic background verification checks and does not take any guarantees for the same other than as offered, represented, warranted and undertaken by such third party experts providing these services to Rishtey. By accepting the Terms and Conditions and having a Registered Account with the Site, the User has agreed to get the Self Verification Process completed. User agrees and accepts that if the User refuses/ fails to get the Verification check completed then, Rishtey at its sole discretion, without any recourse from the User, have the right to terminate the Account. The set of Services offered at the Site are linked to completion of the Verification process and the User may receive corresponding permits based on the Verification.

• No Tolerance for Objectionable Content or Abusive Users. Abuse, trolling, inappropriate & objectionable content such as (but not limited to) threats, nudity, obscenity etc. are an immediate violation of the Terms of Use of Rishtey. If any such violation is brought Our attention via a “Report User” mechanism or other mechanism, Rishtey will take strict and relevant action against such violation. 

Rishtey does not guarantee or warrant the accuracy, validity or completeness of the Verification check done by the third party expert service provider and disclaims that the outcome of the Verification Check will meet the User’s aspirations or expectations. It is clarified that the Verification Check is verifying the existence of facts and information provided by the User voluntarily for verification it is not for verifying authenticity of the facts. If any of the state, municipal of other government records indicate a conflict in facts vis-à-vis the information provided by the User, then Rishtey is likely to rely on the professional judgement of the third party expert service provider in determining the outcome of the Verification Check. If Rishtey, in its sole and fair judgement believes that false information provided by the User is with an intention to mislead the Verification Process or alter the outcome of such verification check, or defame Rishtey, or in any manner negatively impact the Services or Rishtey’s ability to deliver the Services to other Users, then defaulting User accepts that Rishtey will have complete rights in law and tort against the User in question. Rishtey at its sole discretion may choose to take any action it deems fit.

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• Reporting of Violations. The User is obligated and will promptly report at the Site any violation of the Terms and Conditions by others, including but not limited to, Registered Users as soon as the User becomes aware of the same.

• Content Removal. Rishtey reserves the right, but has no obligation, to monitor the information or material User submits to the Site or the Posts in the public areas of the Services or linked to other public sites. Rishtey at all times reserves all rights to remove any such information or material that in its sole opinion violates, or may violate, any applicable law or either the letter or spirit of this Terms and Conditions or the integrity of any other User or upon the request/ report of any third party. Rishtey reserves the right to remove matches previously delivered to the User, in its sole discretion, in order to maintain the quality of experience and authenticity of the Site, without any recourse from the User.

• Posting and Communication Restrictions. The User will not post on the Services, transmit to other users, communicate any content (or links thereto), or otherwise engage in any activity on the Site or through the Services, which:

1. promotes any kind of discriminatory material, racism, bigotry, hatred, or physical harm of any kind against any group or individual;

2. is intended to or tends to harass, annoy, threaten or intimidate any other users of the Site or Services;

3. is defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, obscene or otherwise objectionable;

4. contains others' copyrighted content (e.g., music, movies, videos, photographs, images, software, etc.) without prior approval of the owner;

5. contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian);

6. promotes or enables illegal or unlawful activities, such as instructions on how to make or buy illegal weapons or drugs, violate someone's privacy, harm or harass another person, obtain others' identity information, create or disseminate computer viruses, or circumvent copy-protect devices;

7. intended to defraud, swindle or deceive other users of the Services;

8. contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices;

9. promotes or solicits involvement in or support of a political platform, religion, cult, or sect;

10. disseminates another person's personal information without his or her permission, or collects or solicits another person's personal information for commercial or unlawful purposes;

11. is off-topic, meaningless, or otherwise intended to annoy or interfere with others' enjoyment of the Site;

12. impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;

13. solicits gambling or engages in any gambling or similar activity;

14. uses anything or other automated technology to access the Site or Services;

15. uses the Site or Services for chain letter, junk mail or spam e-mails;

16. collects or solicits personal information about anyone under 18 years of age; or

17. is in any way used for or in connection with spamming, spimming, phishing, trolling, or similar activities.

• No False Information. By registering with the Site and receiving the Services the User undertakes not to provide inaccurate, misleading or false information to Rishtey or to any other user or recommended/ suggested matches. If information provided to Rishtey, or at the Site or another user subsequently becomes inaccurate, misleading or false, within the User’s knowledge then the User will promptly notify the Site of such change or discontinue usage of the Site/ Services if User does not require the Services any longer.

• No Advertising or Commercial Solicitation. The User undertakes not to advertise or solicit any user to buy or sell any products or services through the Site or Services. User is strictly prohibited against transmitting any chain letters, junk or spam e-mail to other users. Further, no User shall use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent of Rishtey and the other such User. It is clarified that any such use of information shall be to the sole liability and responsibility of the User engaging in such activity. Breach by any of the Users of the terms of this subsection and sending or posting unsolicited bulk email, "spam" or other unsolicited communications of any kind through the Services will cause substantial harm to Rishtey, and that the amount of such harm would be extremely difficult to ascertain. As a reasonable estimation of such harm, the User shall be liable and agrees to pay Rishtey a minimum of INR 1,00,000.00 for each such unsolicited communication.

• Single Bona Fide Profile. As a Registered User of the Service, the User is expected to create only one bona fide profile. In addition, it is stressed that the use of the Service must be for bona fide relationship-seeking / matchmaking purposes in order to maintain the integrity of the Services being offered through the Site (for example, User is discouraged from becoming a User for casual relationships, solely to compile a report of compatible singles in User’s area, or to write a school research paper or create a databse for other similar sites or creating and collating database for any such purpose). From time to time, Rishtey creates test profiles in order to monitor the operation of the Services and also offers a feature to refer profiles/ prospective Users. The Users, at their will, can accept these offers and refer profiles to Rishtey. All references to the Site, made by a User shall be of his/ her free will and wish.

• Selection of Profiles. Rishtey may offer promotions from time to time on the Site and in the context of the Services. Please note for any promotions on the Site, the User shall be under no obligation to accept the same. The User acknowledges and accepts that the decision to whether or not to accept the promotion offered or meet or to proceed with meeting or engaging in any relationship with any suggested/ recommended matches will be the sole discretion of the User in question, Rishtey shall not be liable or responsible for any outcome whatsoever of such suggestions/ recommendations of matches or offering the promotions on the Site. It is clarified that all suggestions/ recommendations are made in good faith and with intentions of well being whether or not to explore those suggestions/ recommendations are solely and totally in the judgement and assessment of the User. User is encouraged to review Our Safety pointers while proceeding with any match in a more committed manner.

• No Harassment of Rishtey Employees or Agents. The User is prohibited from harassing, annoying, intimidating or threatening any Rishtey employees or agents engaged in providing any portion of the Services. If any User breaches this provision of these Terms and Conditions, then Rishtey may take any legal action it deems appropriate against such User without prejudice to Rishtey’s any other rights in law or tort.

• Social Media. The Site may provide User the option to connect your Site account to any account on some social networking sites (such as via Facebook, twitter etc.) for the purpose of logging in, uploading information or enabling certain features on the Service. Please note, Rishtey owes no responsibility for privacy practices of such websites which are not owned, controlled or managed by Rishtey. If in following such links User may be asked to share any information governed under these provisions with the third party websites and thus the User shall be solely responsible for sharing and handling, storing, possessing and use of that information with such third party websites. Usually, third party websites are governed by their own Privacy guidelines and the User is encouraged to review these carefully to understand the handling of information at third party sites. The User is aware and confirms that in such a scenario User will be governed and bound by the policies of the third party website and Rishtey will not be liable in any manner for any misuse, thereunder. Each social network allows User to set privacy controls around on their system, and Rishtey’s collection of information will always follow such controls and permissions. This feature is subject to continuous change and improvement by Rishtey and each social networking site involved, and therefore the available features and shared information are subject to change without notice or consent of the User. All information shared on the Site by the User is used in compliance with the Privacy Policy on the Site. We recommend User reads the Privacy Policy on our Site, carefully. Once connected, some of the User matches may also be able to see information about the User’s social network, such as the size of your network and your friends, including common friends. By connecting the User account on this Site to other social networking site, the User unconditionally consents to the continuous release of information about the User to Rishtey. It is clarified, Rishtey does not send any User account information to the connected social networking site without first disclosing that to the User. The User at all times has the right to opt-out of this provision by making alterations in the Account Settings page on the Site.

• Third Party recommendations. Users registered/ registering with the Site from third party corporate recommendations will have to follow all procedures and requirements specified on the Site including the Verification Process and shall be governed by these Terms and Conditions and the Privacy Policy and are expected to consider Our Safety Guidelines provided on the Site. There is no preferred User status for any User at the Site. All third party corporations recommending the Site among their work force do so as per their company policies and do not incur any liability from doing so or their referred User receiving the Services on Rishtey’s account.